Privacy policy for aluniriofeara.com visitors

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you access or use our website or subscription services.

Information we collect

We collect only information necessary for providing our services and communicating with you.

• Contact details such as your name, email address, and phone number when you contact us or subscribe.
• Billing and payment information required to process your subscription and manage your account.
• Communication records including emails and messages exchanged with our team for service delivery.
• Technical data such as browser type, device, and IP address for security and functionality purposes.

How we use your information

Your information is used only to provide, manage, and improve our services to you.

• To deliver subscription services, schedule appointments, and handle your requests.
• For processing payments, invoicing, and managing your account securely.
• To respond to inquiries, provide support, and keep you updated about your subscription.
• For improving website functionality, security, and user experience through analytics.

Legal grounds for processing

We collect and use your data only as permitted under Australian law.

Processing is based on your consent, our need to fulfil contractual obligations, or as required by law for regulatory compliance.

How we share information

We respect your privacy and do not sell your data. Information is shared only as needed to deliver services.

• With payment processors to handle transactions securely and efficiently.
• With our accredited planners to provide you with subscription services as requested.
• With legal authorities when required by law or regulation for compliance purposes.

Data security

We use technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include secure servers, encryption, and access controls. Your information is retained only as long as necessary for the purposes described.

Your rights

You have rights regarding your information under Australian law.

• Access your data and request corrections if needed.
• Request deletion or restriction of your personal information, subject to legal requirements.
• Object to certain uses of your data or withdraw consent at any time.
• Lodge a complaint with the relevant Australian privacy authority if you have concerns.

Cookies on our site

We use cookies to enhance site functionality and personalise your experience. You can manage cookie preferences at any time.

Cookie policy Cookie policy

Contact us

For privacy questions or requests, contact us using the details below.

Privacy policy changes

We may update this policy as needed. Please review it regularly for the latest information.